Customer Relationship Management

Keep Customer Data in One Place

VAG Online Solutions offers you the tools you need to accurately store all of your contact details and marketing data in one place through Customer Relationship Management Systems(CRM).

What is a CRM System?

A Customer Relationship Management or CRM is a system that allows you to keep all of your accounts, leads, prospect and customer information in one place where you can:

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  • update the information as needed
  • review interaction history between you and your contacts
  • create virtual appointments
  • set meetings and reminders

The tool also helps you to track progress you have made with each of your leads and usually contains a section where you can analyze leads, customer trends and marketing behavior with a variety of graphic and visual statistical tools.

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There are many different CRM tools available on the market. The purpose of these types of systems is to improve your communication with potential and existing customers while acquiring a better understanding of their needs, buying habits, and conversion process.

Gaining access to this information is extremely valuable as it will let you customize your approach to your leads and customers, while offering them relevant products or services at the most appropriate time.  Your interaction and customer service will become much more personal and relevant to each one of your contacts.

In the long run, proper management of your CRM system will maximize the effectiveness of your marketing efforts and increases your return on investment (ROI).  It also helps you to avoid many marketing initiatives and decisions that may be unproductive and invest your marketing dollars into the right channels.

At VAG Online Solutions, we offer you complete CRM administration and support for all of your online marketing needs. We can help you:

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  • Select the most appropriate CRM system based on your business needs and goals
  • Set up your CRM system and adjust it to your unique requirements
  • Perform data entry
  • Administer your system and keep it updated
  • Effectively eliminate possible errors
  • Much more!

The CRM systems we work with are easy to use and our team is ready to assist you with any questions or configurations you may need help with. Our goal is to provide you with the tools you need to track your customer’s data easily and use it to your online marketing advantage.

Need Help Creating Your CRM System?

VAG Online Solutions provides your business with a complete set of CRM support services tailored to your specific needs.  We can help you create a system from scratch or enhance the customer relationship tools you already have in place.

Want to learn more about our CRM services?

Contact us

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